Payments & Billing

Payment Security and Safety

How we protect your payment information and ensure secure transactions

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Updated 3 days ago

Payment Security and Safety

At KeyBay, we take your payment security seriously. Here's how we protect your financial information and ensure safe transactions.

Our Security Measures

🔒 Industry-Standard Encryption

  • **SSL/TLS Encryption**: All payment data is encrypted in transit
  • **256-bit Encryption**: Bank-level security for all transactions
  • **Secure Servers**: Payment processing on PCI-compliant infrastructure

🛡️ Secure Payment Gateway

  • **Creem Payment Gateway**: We use Creem, a trusted payment processor
  • **PCI DSS Compliant**: Meets the highest security standards
  • **No Data Storage**: We never store your credit card information

🔐 Data Protection

  • **Zero Storage Policy**: Card details are never saved on our servers
  • **Tokenization**: Sensitive data is replaced with secure tokens
  • **Regular Security Audits**: Continuous monitoring and testing

What Information We Collect

During Payment We Collect:

  • ✅ Billing address
  • ✅ Email address for receipts
  • ✅ Order details and preferences

We Never Store:

  • ❌ Credit card numbers
  • ❌ CVV codes
  • ❌ Banking passwords
  • ❌ Payment method details

Safe Payment Practices

✅ What We Recommend:

1. Use Secure Networks: Avoid public Wi-Fi for payments

2. Check the URL: Look for "https://" and the lock icon

3. Keep Software Updated: Use updated browsers and devices

4. Monitor Statements: Check your bank statements regularly

Questions About Security?

Contact security@keybay.io for security concerns.

Need more help?

Can't find what you're looking for? Our support team is here to help.