Account Security Best Practices

Protect your purchases and personal information.

Email Security

Your Email is Your Account:

• 📧 Used for all communications
• 🔑 Access to order tracking
• 💰 Payment confirmations
• 📦 Delivery notifications

Best Practices:

1. Strong Password:

- 12+ characters

- Mix of letters, numbers, symbols

- Unique to each service

- Change regularly

2. Two-Factor Authentication:

- Enable on email

- Use authenticator app

- Backup codes saved

3. Monitor Access:

- Check login history

- Review devices

- Remove old sessions

Protect Your Codes

After Purchase:

• ✅ Save codes securely
• ✅ Don't share publicly
• ✅ Delete forwarded emails
• ✅ Use password manager

Never:

• ❌ Post codes on social media
• ❌ Share in public forums
• ❌ Send in unsecured messages
• ❌ Leave in public spaces

Payment Security

Safe Practices:

1. Use Secure Networks:

- Avoid public WiFi for payments

- Use VPN if needed

- Verify HTTPS

2. Card Security:

- Don't save on devices

- Use virtual cards

- Monitor statements

- Report unauthorized charges

3. Digital Wallets:

- Enable authentication

- Biometric unlock

- Regular reviews

Recognize Scams

🚨 Red Flags:

Fake Emails:

• Wrong sender address
• Spelling errors
• Urgent threats
• Suspicious links

Phishing Attempts:

• Asking for passwords
• Requesting card details
• "Verify account" messages
• Too good to be true offers

Official KeyBay:

• ✅ Emails from @keybay.io
• ✅ Never asks for passwords
• ✅ No pressure tactics
• ✅ Professional communication

If Compromised

Immediate Steps:

1. Secure Email:

• Change password
• Enable 2FA
• Review activity
• Remove unknown devices

2. Contact Support:

• Email: security@keybay.io
• Subject: "Security Issue"
• Explain what happened

3. Check Orders:

• Review all purchases
• Verify codes unused
• Request replacements

4. Financial:

• Contact bank
• Monitor statements
• Consider card replacement

Order Security

Track Safely:

• Don't share order numbers publicly
• Use private browsing
• Logout after use
• Clear browser data

Email Safety:

• Don't forward confirmation emails
• Delete from public/shared devices
• Archive securely
• Regular inbox cleanup

Privacy Tips

Minimize Exposure:

1. Use separate email for purchases

2. Don't overshare personal info

3. Review privacy settings

4. Opt out of unnecessary emails

Data You Control:

• Contact info
• Order history
• Communication preferences
• Saved preferences

Device Security

Your Devices:

• 🔒 Lock screen enabled
• 🔐 Strong device password
• 📱 Find my device activated
• 🔄 Regular updates

If Lost/Stolen:

1. Remote wipe if possible

2. Change all passwords

3. Contact support

4. Monitor for fraud

Public Computers

Never:

• ❌ Save passwords
• ❌ Stay logged in
• ❌ Use for purchases
• ❌ Access sensitive info

If You Must:

1. Use private/incognito mode

2. Logout completely

3. Clear all data

4. Change passwords after

Password Management

Recommended:

• Password manager app
• Unique passwords
• Regular updates
• Secure master password

Good Password:

• ✅ K3yB@y_2024!Secure#
• ❌ password123
• ❌ keybay2024

Regular Security Checks

Monthly:

• Review email security
• Check order history
• Update passwords
• Verify no unauthorized access

After Purchase:

• Confirm order email
• Verify amount charged
• Save confirmation
• Track delivery

Reporting Issues

Security Concerns:

Email: security@keybay.io

Include:

• What happened
• When you noticed
• What you've done
• Evidence/screenshots

We'll:

• Investigate immediately
• Secure your orders
• Prevent further issues
• Keep you updated

Related Help

• [Privacy Protection](/help/privacy-protection)
• [Payment Security](/help/payment-security)
• [Contact Support](/support)