Mobile App Support
KeyBay mobile experience and future app plans.
Current Mobile Access
📱 Mobile Web (Available Now):
- Fully responsive website
- Works on all mobile browsers
- No app download needed
- Full functionality
How to Access:
1. Open mobile browser
2. Visit keybay.io
3. Browse & purchase normally
4. Track orders easily
Mobile Web Features
✅ You Can:
- Browse all products
- Complete purchases
- Track orders
- Contact support
- Read help articles
- Manage orders
📱 Optimized For:
- Small screens
- Touch navigation
- Mobile payments
- Fast loading
Mobile Payment Options
Supported:
- 🍎 Apple Pay
- 🟢 Google Pay
- 💳 All major cards
- 💙 PayPal
Benefits:
- Faster checkout
- Secure authentication
- Saved payment info
- One-tap purchase
Best Mobile Experience
Tips:
1. Add to home screen
2. Use in-app browser
3. Enable notifications (for emails)
4. Save order tracking link
Add to Home Screen:
iOS:
1. Tap share button
2. Select "Add to Home Screen"
3. Name it "KeyBay"
Android:
1. Tap menu (three dots)
2. Select "Add to Home screen"
3. Confirm
Native App Plans
🚀 Coming Soon:
iOS App:
- Under development
- App Store release planned
- Advanced features
- Push notifications
Android App:
- In planning
- Google Play release
- Material Design
- Offline features
What to Expect:
- Faster performance
- Better notifications
- Order history
- Wishlist feature
- Exclusive deals
Stay Updated:
- Subscribe to newsletter
- Follow social media
- Check announcements
Mobile Troubleshooting
Common Issues:
Page Not Loading:
- Refresh browser
- Clear cache
- Check connection
- Try WiFi
Can't Checkout:
- Enable cookies
- Allow popups
- Try desktop mode
- Use different browser
Payment Issues:
- Update wallet app
- Check card in wallet
- Try manual entry
- Contact support
Mobile vs Desktop
Mobile Advantages:
- ✅ Anywhere access
- ✅ Quick purchases
- ✅ Mobile payments
- ✅ Notifications
Desktop Advantages:
- ✅ Larger screen
- ✅ Easier browsing
- ✅ Multi-tasking
- ✅ Detailed views
Both offer full functionality!
Beta Testing
Want Early Access?
Join our beta program:
1. Email support@keybay.io
2. Subject: "Mobile App Beta"
3. Include device type
4. We'll notify you
Benefits:
- First to try app
- Influence features
- Exclusive perks
- Direct feedback channel
Mobile Security
We Ensure:
- 🔒 HTTPS encryption
- 🛡️ Secure payments
- 🔐 Data protection
- ✅ No data storage
You Should:
- Use secure WiFi
- Keep OS updated
- Don't jailbreak/root
- Install from official stores only
Need Help?
Contact support@keybay.io
Include:
- Device type (iPhone, Android)
- OS version
- Browser used
- Issue description